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PSSI Business Process Analysis

Our Business Process Analysis (BPA) is conducted by PSSI’s principals and most senior staff, employing a hands-on, intensive analysis of your most critical business processes and constraints.  The BPA involves placing one or more high-level consultants at your site for two or more days, followed by several more days off-site devoted to analyzing our findings, flowcharting your processes and drawing up appropriate recommendations for a highly individualized action plan tailored to your unique needs.

The result is a detailed, written summary of findings and recommendations which will enable you to take immediate action to identify and correct process flaws, fill gaps, automate critical procedures, and better employ today’s technology to reduce costs and improve your processes and profitability.  The goal in the end is a simple one: to help you reduce costs and inefficiencies in ways that improve your bottom line substantially beyond the cost of the engagement.  Client feedback and results consistently reaffirm the benefits of the PSSI BPA.


We have made samples of actual PSSI Business Process Analyses (with names removed of course) available to interested parties upon request.  To obtain your free copy (pdf) of one of our detailed BPAs – to judge for yourself the quality and depth of our analytical capabilities – simply complete the brief form below and you will receive a copy, usually the next day.

Better still, give us a brief description of one or more of the challenges you face in your business.  This will help ensure we send you an appropriate sample BPA and tailor our response more to your specific requirements.

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  • “E-Z WMS has eliminated all the spikes in our inventory counts.  It has reduced mistakes, sped up shipping and made a major difference in our comfort level at year-end.  It’s unbelievable the difference it has made in a year.”

    Sandy Garver

    Warehouse Manager
    Alpha Systems, Inc.
    Elkhart, IN 

  • "They have always been there to help me out."

    Ms. Angie Hill

    Accounting Supervisor
    Computer Care Company
    Adrian, MI 

  • “You guys are always so quick to respond.  Everything went really well during the upgrade process, despite staff changes at our end.  I really have nothing negative to say.

    “I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else.  As always, you were on-time and on-budget.”

    Connie Napier

    Project Coordinator
    Glunz & Jensen / K&F, Inc.
    Granger, IN 


  • “I’m a firm believer in working smarter not harder, and [our software from PSSI] does just that for us.

    “The project was on track for the agreed upon cost and schedule.  We searched a long time for the right system… we checked references, and it was clear that PSSI was at the top of the list.”

     

    Bill Dawson

    Vice President
    General Manager
    Clean Seal, Inc.
    South Bend, IN 

  • “We would need a lot more people on our staff today if we did not have this system.

    “The system has eliminated purchasing pressures.  We can plan now.”

    Doris Fletcher

    Vice President Manufacturing
    Union Products, Inc.
    Cromwell, IN 

  • “E-Z WMS has eliminated the need to have paper in our system.  We eliminate the paper chase, the hand-written confusion, the missed communications.  At the same time it allows us to provide key employees with information on multiple work centers, thus allowing them to manage more work centers.”

    Alan Wyne

    General Manager
    Berry Plastics (formerly Rollpak)
    Goshen, IN 


  • “Through it all, you guys always did the right thing.”

    Lila Leonard

    Vice President of Finance
    Rollie Williams Paint Spot, Inc.
    Elkhart, IN 

  • “I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else.  As always, you were on-time and on-budget.”

    Connie Napier

    Project Coordinator
    Glunz & Jensen / K&F, Inc.
    Granger, IN 


  • “It went brilliantly!

    “I’ve been involved with many of these projects, both large and small, and this is the smoothest I’ve ever seen one go.

    “It’s nice to have faith in your partners.”

    Penny VanHorn

    CFO
    Trevco, Inc.
    Troy, MI 

  • “Once you know how to use the system, there isn’t anything you can’t get out of it.  The system is really user-friendly and intuitive for our office users.  The screens are well laid-out and consistent.  But the real versatility shines through for the power-user, who can drill down to unprecedented levels to extract key data and trends from the system – it’s fast, simple and powerful.”

    Lila Leonard

    Vice President of Finance
    Rollie Williams Paint Spot, Inc.
    Elkhart, IN 

  • “We would need a lot more people on our staff today if we did not have this system.

    “[With our system from PSSI] we produce more, with fewer errors, in less time.  And we catch the rare mistake sooner.”

    Doris Fletcher

    Vice President Manufacturing
    Union Products, Inc.
    Cromwell, IN 

  • “With [our new system from PSSI] we can do virtually anything. One person can handle multiple jobs and many roles.”

    Michelle Nordlof

    General Manager
    Aeronautical Electric Company
    Chicago, IL 

  • “[Clean Seal] now achieves 99.9% on-time shipments.”

    Apryl Turczynski

    Purchasing Manager
    Clean Seal, Inc.
    South bend, IN 

  • "PSSI has provided us with great customer service. They have helped us in many ways since we became partners with them.  I would definitely recommend them to someone else."

    Ms. Maria Grossman

    VP & Controller
    Indiana Municipal Power Agency
    Carmel, IN 

  • "With [our system from PSSI], we’re putting out more quotes with fewer customer service reps than we otherwise could do.

    “Today, we do 35% more business, using one production shift compared to the previous three shifts, with over 40% less staff.”

    Bill Dawson

    Vice President
    General Manager
    Clean Seal, Inc.
    South Bend, IN 

  • “We’re far better organized today as a result of implementing our system.

    "With all the time and labor we’ve saved, we now devote more time to contacting clients and serving our customers.”

    Justine Williams

    Office Manager
    St. Joseph Paper & Packaging
    South Bend, IN

  • “This was the smoothest upgrade I’ve ever been involved with — and I’ve been through a lot of them in my career.”

    Kent Deal

    General Manager
    Glunz & Jensen / K&F, Inc.
    Granger, IN 

  • “We have reduced paper invoicing and all those associated costs in paper, staff and postage by 75%.

    “We can put in so many more orders so much faster, and the system has saved us from hiring more staff.”

    Kent Dennis

    President
    St. Joseph Paper & Packaging
    South Bend, IN 

  • “We have gained more than a 25% increase in order ship rates while total warehouse staff has actually decreased.

    “Without this software, our shipping could never have kept up with our sales increases.”

    Eric Kronemeyer

    VP Operations
    Alpha Systems, Inc.
    Elkhart, IN

  • “In fact, you know the thing I liked most?  That you got our ERP implementation done in a very professional manner, but we also had fun!”

    Connie Napier

    Project Coordinator
    Glunz & Jensen / K&F, Inc.
    Granger, IN 


  • “EZ-WMS has virtually eliminated our mis-shipments.  The discipline required by the system in picking, packing and shipping makes the process faster and provides a much higher degree of accuracy than was possible prior to the deployment.”

    Alan Wyne

    General Manager
    Berry Plastics (formerly Rollpak)
    Goshen, IN 


  • “E-Z WMS allows us to run our business with as few as one-sixth the number of employees our competition uses.”

    Alan Wyne

    General Manager
    Berry Plastics (formerly Rollpak)
    Goshen, IN 


  • "Your group was great through the entire process — always professional, friendly and quick to respond.

    “I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else.  As always, you were on-time and on-budget.”

    Connie Napier

    Project Coordinator
    Glunz & Jensen / K&F, Inc.
    Granger, IN 


  • “Now we can quickly look up customer history for things like pricing and purchases, when and how we shipped, quantities, order numbers, customer P.O.’s and much more, instantly.”

    Cindy Borich

    Customer Service Manager
    Clean Seal, Inc.
    South Bend, IN 

  • “The speed at which our warehouse team was able to learn to use the system was another plus.  I can teach someone all they need to know to use the system to pick orders in about fifteen minutes."

    Alan Wyne

    General Manager
    Berry Plastics (formerly Rollpak)
    Goshen, IN 

  • “Utilizing the software we got from PSSI fully yields big savings to us."

    Dean Skwarcan

    Vice President
    St. Joseph Paper & Packaging
    South Bend, IN 

  • “The PSSI staff helped us achieve giving our people the tools they need, and to keep us focused on doing even better in the future.”

    Bill Dawson

    Vice President
    General Manager
    Clean Seal, Inc.
    South Bend, IN 

  • “The system has really improved our customer service!  We can take multiple orders simultaneously, check orders faster, know when incoming product is due, keep our customers informed and make better promises on delivery.

    “We’re far better organized today as a result of implementing our system.”

    Justine Williams

    Office Manager
    St. Joseph Paper & Packaging
    South Bend, IN 

  • “The barcode and data collection systems have given us real-time inventory analysis.  We’ve cut our number of inventory counts in half already.  It’s real-time from the shop floor straight to the balance sheet.

    “Our inventory accuracy has been dramatically improved, and that’s been a huge payback, in addition to improved reporting.”

    Connie Napier

    Project Coordinator
    Glunz & Jensen / K&F, Inc.
    Granger, IN