Who We Are
The most common name given for these kinds of applications came to be known as MRP and, later, ERP as material requirements planning concepts were expanded to consider the enterprise as a whole, from front office to shop floor. Today, our core ERP software applications are complemented by our well trained, experienced, highly credentialed, customer-centric staff. Unlike the majority of other “Value Added Resellers” (or VARs), PSSI represents several of the industry’s leading business management systems. Our offerings include Microsoft Dynamics NAV (formerly "Navision")… Sage Pro ERP… Sage MAS 90 / MAS 200 ERP (and their associated Sage CRM solutions)… and TIW Technology’s ALERE Accounting and Manufacturing. In addition we represent a host of complementary products for report-writing, business intelligence, warehouse management, ecommerce and most other components of a complete ERP solution. But even today, the personal touch -– in-depth process consulting, software modifications and customization, personalized training and ongoing user support –- remains the primary tool in our solution development kit. At PSSI, we take our greatest pride in the longevity of our client relationships. From the top down, our dedication is to your satisfaction. We believe that by doing well by you, we create a satisfied customer who becomes our best referral source for our next prospect. That thinking has helped us grow our client base to well over 400 firms across the USA. We have provided services to companies in a wide range of industries, particularly in the manufacturing and distribution sectors. Our diverse range of clients enables us to apply the lessons of one installation to another, to the benefit of our clients. Our sales have grown consistently and profitably, and since we are locally owned and operated, it is our intention to remain a strong partner to our clients both now and in the years to come. We urge you to contact us in any form you like to initiate a discussion about how PSSI’s talented team can help you build the better company. Remember, it costs nothing to talk – but a quiet conversation can lead to a solution of immense value. |
PMI, the predecessor to PSSI, was founded by Brian Sittley in South Bend, Indiana, in 1987, to provide totally customized software solutions built to satisfy clients' specific needs. Over time the company narrowed its focus to specialize in accounting, manufacturing, warehousing and related applications geared to making our clients far more productive.
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“We’re far better organized today as a result of implementing our system.
"With all the time and labor we’ve saved, we now devote more time to contacting clients and serving our customers.”
Justine Williams
Office Manager
St. Joseph Paper & Packaging
South Bend, IN -
“I’m a firm believer in working smarter not harder, and [our software from PSSI] does just that for us.
“The project was on track for the agreed upon cost and schedule. We searched a long time for the right system… we checked references, and it was clear that PSSI was at the top of the list.”
Bill Dawson
Vice President
General Manager
Clean Seal, Inc.
South Bend, IN -
“We would need a lot more people on our staff today if we did not have this system.
“The system has eliminated purchasing pressures. We can plan now.”
Doris Fletcher
Vice President Manufacturing
Union Products, Inc.
Cromwell, IN -
“Once you know how to use the system, there isn’t anything you can’t get out of it. The system is really user-friendly and intuitive for our office users. The screens are well laid-out and consistent. But the real versatility shines through for the power-user, who can drill down to unprecedented levels to extract key data and trends from the system – it’s fast, simple and powerful.”
Lila Leonard
Vice President of Finance
Rollie Williams Paint Spot, Inc.
Elkhart, IN -
“We have gained more than a 25% increase in order ship rates while total warehouse staff has actually decreased.
“Without this software, our shipping could never have kept up with our sales increases.”
Eric Kronemeyer
VP Operations
Alpha Systems, Inc.
Elkhart, IN -
“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”
Connie Napier
Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN -
“The PSSI staff helped us achieve giving our people the tools they need, and to keep us focused on doing even better in the future.”
Bill Dawson
Vice President
General Manager
Clean Seal, Inc.
South Bend, IN -
“This was the smoothest upgrade I’ve ever been involved with — and I’ve been through a lot of them in my career.”
Kent Deal
General Manager
Glunz & Jensen / K&F, Inc.
Granger, IN -
“E-Z WMS allows us to run our business with as few as one-sixth the number of employees our competition uses.”
Alan Wyne
General Manager
Berry Plastics (formerly Rollpak)
Goshen, IN -
“E-Z WMS has eliminated the need to have paper in our system. We eliminate the paper chase, the hand-written confusion, the missed communications. At the same time it allows us to provide key employees with information on multiple work centers, thus allowing them to manage more work centers.”
Alan Wyne
General Manager
Berry Plastics (formerly Rollpak)
Goshen, IN -
“EZ-WMS has virtually eliminated our mis-shipments. The discipline required by the system in picking, packing and shipping makes the process faster and provides a much higher degree of accuracy than was possible prior to the deployment.”
Alan Wyne
General Manager
Berry Plastics (formerly Rollpak)
Goshen, IN -
“Through it all, you guys always did the right thing.”
Lila Leonard
Vice President of Finance
Rollie Williams Paint Spot, Inc.
Elkhart, IN -
“Utilizing the software we got from PSSI fully yields big savings to us."
Dean Skwarcan
Vice President
St. Joseph Paper & Packaging
South Bend, IN -
"They have always been there to help me out."
Ms. Angie Hill
Accounting Supervisor
Computer Care Company
Adrian, MI -
"Your group was great through the entire process — always professional, friendly and quick to respond.
“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”Connie Napier
Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN -
“Now we can quickly look up customer history for things like pricing and purchases, when and how we shipped, quantities, order numbers, customer P.O.’s and much more, instantly.”
Cindy Borich
Customer Service Manager
Clean Seal, Inc.
South Bend, IN -
“It went brilliantly!
“I’ve been involved with many of these projects, both large and small, and this is the smoothest I’ve ever seen one go.
“It’s nice to have faith in your partners.”
Penny VanHorn
CFO
Trevco, Inc.
Troy, MI -
"PSSI has provided us with great customer service. They have helped us in many ways since we became partners with them. I would definitely recommend them to someone else."
Ms. Maria Grossman
VP & Controller
Indiana Municipal Power Agency
Carmel, IN -
“E-Z WMS has eliminated all the spikes in our inventory counts. It has reduced mistakes, sped up shipping and made a major difference in our comfort level at year-end. It’s unbelievable the difference it has made in a year.”
Sandy Garver
Warehouse Manager
Alpha Systems, Inc.
Elkhart, IN -
“The system has really improved our customer service! We can take multiple orders simultaneously, check orders faster, know when incoming product is due, keep our customers informed and make better promises on delivery.
“We’re far better organized today as a result of implementing our system.”
Justine Williams
Office Manager
St. Joseph Paper & Packaging
South Bend, IN -
“We have reduced paper invoicing and all those associated costs in paper, staff and postage by 75%.
“We can put in so many more orders so much faster, and the system has saved us from hiring more staff.”
Kent Dennis
President
St. Joseph Paper & Packaging
South Bend, IN -
“In fact, you know the thing I liked most? That you got our ERP implementation done in a very professional manner, but we also had fun!”
Connie Napier
Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN -
“The speed at which our warehouse team was able to learn to use the system was another plus. I can teach someone all they need to know to use the system to pick orders in about fifteen minutes."
Alan Wyne
General Manager
Berry Plastics (formerly Rollpak)
Goshen, IN -
"With [our system from PSSI], we’re putting out more quotes with fewer customer service reps than we otherwise could do.
“Today, we do 35% more business, using one production shift compared to the previous three shifts, with over 40% less staff.”
Bill Dawson
Vice President
General Manager
Clean Seal, Inc.
South Bend, IN -
“You guys are always so quick to respond. Everything went really well during the upgrade process, despite staff changes at our end. I really have nothing negative to say.
“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”
Connie Napier
Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN -
“The barcode and data collection systems have given us real-time inventory analysis. We’ve cut our number of inventory counts in half already. It’s real-time from the shop floor straight to the balance sheet.
“Our inventory accuracy has been dramatically improved, and that’s been a huge payback, in addition to improved reporting.”Connie Napier
Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN -
“We would need a lot more people on our staff today if we did not have this system.
“[With our system from PSSI] we produce more, with fewer errors, in less time. And we catch the rare mistake sooner.”
Doris Fletcher
Vice President Manufacturing
Union Products, Inc.
Cromwell, IN -
“[Clean Seal] now achieves 99.9% on-time shipments.”
Apryl Turczynski
Purchasing Manager
Clean Seal, Inc.
South bend, IN
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Productivity Strategies & Solutions, Inc. | 6561 Lonewolf Dr. Suite 200 | South Bend, Indiana 46628 | 877-273-2444
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