Our Process

We Don't Just Consult — We DO!

Success in mastering your business rests on two key factors: selecting the right information solution for your company from the many choices available today, then successfully implementing the software and learning to exploit the strengths of that selection.

Finding the right team to guide you to success is critical as you select, deploy and support the solution that you will live with – and grow with – for years to come. Some firms consult. Others just sell. At PSSI, we don’t just help you choose the right system, we help you implement it, and then support it in the future.

The process starts with listening. PSSI’s consultants average more than 12 years with our firm, and are steeped in practical business experience, including designing, consulting, selecting and implementing information systems that fit our clients’ unique needs. We’ve helped hundreds of businesses define and refine their business systems, and improve their bottom lines along the way. And we can do that for you. As we meet with your staff, tour your plant, analyze your current system and discuss your growth plans, we help you create a map to your future. After we have agreed upon system success and selection criteria, only then will we recommend a solution that fits your business and budget.

Download the PSSI Business Process Analysis PDF (below) to learn more about our processes.

Attachments:
File	SEQ	File size
Business Process Analysis Flyer		141 Kb
"New Collaboration" White Paper		905 Kb

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“E-Z WMS allows us to run our business with as few as one-sixth the number of employees our competition uses.”

Alan Wyne

General Manager
Berry Plastics (formerly Rollpak)
Goshen, IN
“The PSSI staff helped us achieve giving our people the tools they need, and to keep us focused on doing even better in the future.”

Bill Dawson

Vice President
General Manager
Clean Seal, Inc.
South Bend, IN
“We have gained more than a 25% increase in order ship rates while total warehouse staff has actually decreased.

“Without this software, our shipping could never have kept up with our sales increases.”

Eric Kronemeyer

VP Operations
Alpha Systems, Inc.
Elkhart, IN
“The speed at which our warehouse team was able to learn to use the system was another plus. I can teach someone all they need to know to use the system to pick orders in about fifteen minutes."

Alan Wyne

General Manager
Berry Plastics (formerly Rollpak)
Goshen, IN
“We have reduced paper invoicing and all those associated costs in paper, staff and postage by 75%.

“We can put in so many more orders so much faster, and the system has saved us from hiring more staff.”

Kent Dennis

President
St. Joseph Paper & Packaging
South Bend, IN
“Through it all, you guys always did the right thing.”

Lila Leonard

Vice President of Finance
Rollie Williams Paint Spot, Inc.
Elkhart, IN
“We’re far better organized today as a result of implementing our system.

"With all the time and labor we’ve saved, we now devote more time to contacting clients and serving our customers.”

Justine Williams

Office Manager
St. Joseph Paper & Packaging
South Bend, IN
“You guys are always so quick to respond. Everything went really well during the upgrade process, despite staff changes at our end. I really have nothing negative to say.

“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”

Connie Napier

Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN
“Once you know how to use the system, there isn’t anything you can’t get out of it. The system is really user-friendly and intuitive for our office users. The screens are well laid-out and consistent. But the real versatility shines through for the power-user, who can drill down to unprecedented levels to extract key data and trends from the system – it’s fast, simple and powerful.”

Lila Leonard

Vice President of Finance
Rollie Williams Paint Spot, Inc.
Elkhart, IN
"They have always been there to help me out."

Ms. Angie Hill

Accounting Supervisor
Computer Care Company
Adrian, MI
“In fact, you know the thing I liked most? That you got our ERP implementation done in a very professional manner, but we also had fun!”

Connie Napier

Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN
“E-Z WMS has eliminated all the spikes in our inventory counts. It has reduced mistakes, sped up shipping and made a major difference in our comfort level at year-end. It’s unbelievable the difference it has made in a year.”

Sandy Garver

Warehouse Manager
Alpha Systems, Inc.
Elkhart, IN
“This was the smoothest upgrade I’ve ever been involved with — and I’ve been through a lot of them in my career.”

Kent Deal

General Manager
Glunz & Jensen / K&F, Inc.
Granger, IN
“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”

Connie Napier

Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN
"With [our system from PSSI], we’re putting out more quotes with fewer customer service reps than we otherwise could do.

“Today, we do 35% more business, using one production shift compared to the previous three shifts, with over 40% less staff.”

Bill Dawson

Vice President
General Manager
Clean Seal, Inc.
South Bend, IN
"Your group was great through the entire process — always professional, friendly and quick to respond.

“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”

Connie Napier

Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN
“It went brilliantly!

“I’ve been involved with many of these projects, both large and small, and this is the smoothest I’ve ever seen one go.

“It’s nice to have faith in your partners.”

Penny VanHorn

CFO
Trevco, Inc.
Troy, MI
“We would need a lot more people on our staff today if we did not have this system.

“The system has eliminated purchasing pressures. We can plan now.”

Doris Fletcher

Vice President Manufacturing
Union Products, Inc.
Cromwell, IN
“EZ-WMS has virtually eliminated our mis-shipments. The discipline required by the system in picking, packing and shipping makes the process faster and provides a much higher degree of accuracy than was possible prior to the deployment.”

Alan Wyne

General Manager
Berry Plastics (formerly Rollpak)
Goshen, IN
“We would need a lot more people on our staff today if we did not have this system.

“[With our system from PSSI] we produce more, with fewer errors, in less time. And we catch the rare mistake sooner.”

Doris Fletcher

Vice President Manufacturing
Union Products, Inc.
Cromwell, IN
"PSSI has provided us with great customer service. They have helped us in many ways since we became partners with them. I would definitely recommend them to someone else."

Ms. Maria Grossman

VP & Controller
Indiana Municipal Power Agency
Carmel, IN
“The barcode and data collection systems have given us real-time inventory analysis. We’ve cut our number of inventory counts in half already. It’s real-time from the shop floor straight to the balance sheet.

“Our inventory accuracy has been dramatically improved, and that’s been a huge payback, in addition to improved reporting.”

Connie Napier

Project Coordinator
Glunz & Jensen / K&F, Inc.
Granger, IN
“[Clean Seal] now achieves 99.9% on-time shipments.”

Apryl Turczynski

Purchasing Manager
Clean Seal, Inc.
South bend, IN
“The system has really improved our customer service! We can take multiple orders simultaneously, check orders faster, know when incoming product is due, keep our customers informed and make better promises on delivery.

“We’re far better organized today as a result of implementing our system.”

Justine Williams

Office Manager
St. Joseph Paper & Packaging
South Bend, IN
“E-Z WMS has eliminated the need to have paper in our system. We eliminate the paper chase, the hand-written confusion, the missed communications. At the same time it allows us to provide key employees with information on multiple work centers, thus allowing them to manage more work centers.”

Alan Wyne

General Manager
Berry Plastics (formerly Rollpak)
Goshen, IN
“I’m a firm believer in working smarter not harder, and [our software from PSSI] does just that for us.

“The project was on track for the agreed upon cost and schedule. We searched a long time for the right system… we checked references, and it was clear that PSSI was at the top of the list.”

Bill Dawson

Vice President
General Manager
Clean Seal, Inc.
South Bend, IN
“Utilizing the software we got from PSSI fully yields big savings to us."

Dean Skwarcan

Vice President
St. Joseph Paper & Packaging
South Bend, IN
“Now we can quickly look up customer history for things like pricing and purchases, when and how we shipped, quantities, order numbers, customer P.O.’s and much more, instantly.”

Cindy Borich

Customer Service Manager
Clean Seal, Inc.
South Bend, IN

We Don't Just Consult — We DO!

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Other Links

“E-Z WMS allows us to run our business with as few as one-sixth the number of employees our competition uses.”

Alan Wyne

“The PSSI staff helped us achieve giving our people the tools they need, and to keep us focused on doing even better in the future.”

Bill Dawson

“We have gained more than a 25% increase in order ship rates while total warehouse staff has actually decreased.

“Without this software, our shipping could never have kept up with our sales increases.”

Eric Kronemeyer

“The speed at which our warehouse team was able to learn to use the system was another plus. I can teach someone all they need to know to use the system to pick orders in about fifteen minutes."

Alan Wyne

“We have reduced paper invoicing and all those associated costs in paper, staff and postage by 75%.

“We can put in so many more orders so much faster, and the system has saved us from hiring more staff.”

Kent Dennis

“Through it all, you guys always did the right thing.”

Lila Leonard

“We’re far better organized today as a result of implementing our system.

"With all the time and labor we’ve saved, we now devote more time to contacting clients and serving our customers.”

Justine Williams

“You guys are always so quick to respond. Everything went really well during the upgrade process, despite staff changes at our end. I really have nothing negative to say.

“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”

Lila Leonard

"They have always been there to help me out."

Ms. Angie Hill

“In fact, you know the thing I liked most? That you got our ERP implementation done in a very professional manner, but we also had fun!”

“E-Z WMS has eliminated all the spikes in our inventory counts. It has reduced mistakes, sped up shipping and made a major difference in our comfort level at year-end. It’s unbelievable the difference it has made in a year.”

Sandy Garver

“This was the smoothest upgrade I’ve ever been involved with — and I’ve been through a lot of them in my career.”

Kent Deal

“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”

Connie Napier

"With [our system from PSSI], we’re putting out more quotes with fewer customer service reps than we otherwise could do.

“Today, we do 35% more business, using one production shift compared to the previous three shifts, with over 40% less staff.”

Bill Dawson

"Your group was great through the entire process — always professional, friendly and quick to respond.“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”

Connie Napier

“It went brilliantly!

“I’ve been involved with many of these projects, both large and small, and this is the smoothest I’ve ever seen one go.

“It’s nice to have faith in your partners.”

Penny VanHorn

“We would need a lot more people on our staff today if we did not have this system.

“The system has eliminated purchasing pressures. We can plan now.”

Doris Fletcher

“EZ-WMS has virtually eliminated our mis-shipments. The discipline required by the system in picking, packing and shipping makes the process faster and provides a much higher degree of accuracy than was possible prior to the deployment.”

Alan Wyne

“We would need a lot more people on our staff today if we did not have this system.

“[With our system from PSSI] we produce more, with fewer errors, in less time. And we catch the rare mistake sooner.”

Doris Fletcher

"PSSI has provided us with great customer service. They have helped us in many ways since we became partners with them. I would definitely recommend them to someone else."

Ms. Maria Grossman

Connie Napier

“[Clean Seal] now achieves 99.9% on-time shipments.”

Apryl Turczynski

“The system has really improved our customer service! We can take multiple orders simultaneously, check orders faster, know when incoming product is due, keep our customers informed and make better promises on delivery.

“We’re far better organized today as a result of implementing our system.”

Justine Williams

“E-Z WMS has eliminated the need to have paper in our system. We eliminate the paper chase, the hand-written confusion, the missed communications. At the same time it allows us to provide key employees with information on multiple work centers, thus allowing them to manage more work centers.”

Alan Wyne

“I’m a firm believer in working smarter not harder, and [our software from PSSI] does just that for us.

“The project was on track for the agreed upon cost and schedule. We searched a long time for the right system… we checked references, and it was clear that PSSI was at the top of the list.”

Bill Dawson

“Utilizing the software we got from PSSI fully yields big savings to us."

Dean Skwarcan

“Now we can quickly look up customer history for things like pricing and purchases, when and how we shipped, quantities, order numbers, customer P.O.’s and much more, instantly.”

Cindy Borich

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Productivity Strategies & Solutions, Inc. | 6561 Lonewolf Dr. Suite 200 | South Bend, Indiana 46628 | 877-273-2444

"Your group was great through the entire process — always professional, friendly and quick to respond.

“I’ve worked with your team several times over 15 years, and I wouldn’t have felt comfortable with anyone else. As always, you were on-time and on-budget.”